Privacy Policy
This Privacy Policy explains how Northbridge Insights collects, uses, discloses, and protects personal information. We operate in Canada and aim to follow applicable privacy principles, including transparency, limiting collection, safeguarding information, and providing access where appropriate.
1) Scope
This policy applies to information collected through the Northbridge Insights website, including pages such as Home, About, Guides, Services, and Contact. It does not apply to third-party websites or services that may be referenced as examples in educational content. We encourage you to review third-party privacy practices before providing personal information.
2) Information we collect
We limit collection to what is needed for operating the site and responding to inquiries. The categories below describe what may be collected.
Contact information
If you message us, we may collect your name, email address, optional phone number, topic selection, and the message content you provide.
Basic technical data
Like most websites, servers may process IP address, device and browser type, pages visited, and approximate timestamps to deliver content reliably.
We do not intentionally collect sensitive personal information (such as government ID numbers, banking logins, or payment card details) through this website. Please do not include sensitive details in your messages.
3) How we use information
We use personal information for the following purposes:
- To respond to your inquiries and provide requested educational information.
- To maintain site security, prevent abuse, and diagnose technical issues.
- To understand which pages are helpful, using optional analytics where permitted by your cookie choice.
We do not sell personal information. We do not use contact messages to provide individualized financial advice.
6) Security and retention
We use reasonable administrative, technical, and physical safeguards appropriate for an informational website. No method of transmission or storage is fully secure; however, we work to reduce risk by limiting collection and restricting access.
We retain contact messages for as long as necessary to respond and maintain records of our communications, then delete or anonymize where feasible. Technical logs are retained for a limited period consistent with security and operational needs.
7) Your choices and rights
Depending on your location and applicable Canadian privacy laws, you may have the right to request access to personal information we hold about you and to request corrections. You may also withdraw consent where processing is based on consent, subject to legal or contractual restrictions.
To make a request, contact us using the details below. We may ask for information to verify your identity before responding.
8) Contact
If you have questions about this Privacy Policy or would like to make a privacy request, you can contact us: